FAQs

WHERE?

Where can I get coffee?

• Main Hotel: Serendipity OR Palm Court
• Beach Club: Lobby Espresso OR SNACK

Where can I get breakfast?

• Main Resort: Palm Court (7am-11am) OR Serendipity (5am-11am)
• Beach Club: Lobby Espresso (6am-10am | weekends 6am-11am) OR Seagrille (7am-11am)

Where is the ATM?

• Main Resort: Main corridor behind the front desk
• Beach Club: Business Center located on the north end of the lobby

WHEN?

When is Housekeeping Service?

8am-5pm Daily

When is Turndown Service?

5.30pm-9.30pm, upon request

When is Checkout time?

11am: Text us or press zero for extended checkout rates (based on availability)

WHO?

Who do I call for restaurant reservations?

Press zero or or just simply text us at 561.447.3000

Who do I call for a taxi or for my car?

Press zero or or just simply text us at 561.447.3000

WHAT?

What are the hours of the pool?

Dawn to Dusk

What are the hours of the Resort Shuttle?

• 6am-2.30am

• You can track the shuttle and Mizner’s Dream at shuttle.bocaresort.com

What are the hours of the Fitness Center?

Open 24 hours a day, you will need key card for entry

Is the resort pet friendly?

Pets are permitted at the Bungalows only and must be less than 25 lbs. Service animals are exempt from pet fee and Bungalow.

WHY?

Why do I need my Resort Guest Card?

We are a private resort that is not open to the public. This card is your identification while on property. We ask you to carry your card for the safety and security of our guests.

HOW?

How do I connect to the internet?

Connect to AT&T WiFi through your Internet Connections

How do I request access for a guest not staying at the resort?

Press zero or or just simply text us at 561.447.3000
 

Need Anything, Anytime, Anywhere?

Text us at (561) 447-3000.